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GrinOnIndustries
Level 1

How do I change the default "[email address removed]" to a company email address when sending automated invoices?

We are having trouble with our customers paying their invoices due to them no recognizing the email address sent to them and thinking it's spam or a fishing attempt.  Currently, whenever we send an automated invoice the sender address is "[email address removed]" and not the "[email address removed]".  I've checked our company information tab and we have the proper email address listed.  I've also gone into our custom forms to try and edit it there but it doesn't seem to allow me to change the senders email, it's just defaulted to the quickbooks address (see attachment). Where do I need to go to get to that circled field and change it?

 

Thanks in advanced for the communities help on this as trying to get a live person on the chats seems next to impossible. 

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