Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results forΒ 
Search instead forΒ 
Did you mean:Β 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
Marichel
Level 2

Why can't I turn off the "process credit card" box on the Receive Payments page?

I manually enter credit card payments through a different provider. I do NOT want to use Intuit's payment system. However, even though I've turned off the accept credit card option in my account settings, the Receive Payments page automatically checks the credit card payment box. This has resulted in major hassles when a customer is inadvertently charged twice.

 

There is no reason why that box should be checked by default, except that it drives financial traffic to Intuit. Intuit is profiting off their customer's inconvenience. In my opinion that is unethical.

Need to get in touch?

Contact us