Loretta2,

Yes we did correct the problem with no help from QB. I asked my son to look at it and he figured it out, we had lost them I think when we did and upgrade to newer version of QB and lost all the attachments.I am not very computer savvy myself, not sure if it is the same problem but I will ask him, it was something to do with the newer version was looking for the files in a different location or file name, it has been sometime since I posted I was feed up as you are with the help I was getting. Not sure he will be able to help you or not, but I can ask, if you want to send me an email out of this chat my email is [email address removed] and we can discuss further.

Scott.