I’m waiting almost year and half to solve the problem on my account same thing happened to me they closed my account and holding my over 20k more than a year they opened tons of case, and they start laying someone gonna call me they are send me checks nothing happened last couple months. No one called me back no one send me a checks. My money still in quickbooks and they dont care. Worst company ever thats why I stopped using all intuit products and services I’m not recommend to use any of their service or products. If someone going to lawsuit against to them I’m in!