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Replying to:
Kevin_C
Moderator

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I understand the urgency of getting this resolved, Steve.

 

I’ll ensure you'll get the help you need and route you in the right direction of support to fix the issue of recurring sales receipts that aren't processing payments. 

 

As much as I'd like to take care of this, the Community is a public platform, and we want to protect your security and privacy. Thus, I recommend contacting our Customer Care Team to check your account securely. I understand you've already reached out to them. However, it would be best to contact them again since they have the tools to look into your account and perform a screen-sharing session to do further investigation into this behavior.

 

You can contact them by clicking on this article and following the detailed steps, depending on your product: Contact Payments Support.

 

Please let me know if you need anything else or have further concerns about managing your sales receipt transactions. Just leave a comment below. Have a great day ahead!

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