Thank you for participating in this thread, Ckappes.
The investigation about invoicing line item amounts not correctly calculating is still in progress, and there are no specific updates yet. I want to assure you that our engineers are working together to gather a resolution as quickly as possible.
If you want to be added to the list of affected users and receive email updates on the progress, I recommend reaching our support team. To ensure you're on the list of affected users.
Here are the steps to contact us:
- Go to the Help (?) menu, then click Contact Us.
- Enter a brief description of your concern and select Continue.
- Click Contact Us and choose a way to connect with us:
- Start a chat with a support expert.
- Get a call back from the next available expert.
Please check out our support hours to ensure we can address your concerns promptly.
In the meantime, I'll insert this article for you to learn more about personalizing your invoices: Customize invoices, estimates, and sales receipts in QuickBooks Online.
Don't hesitate to let us know if you have further concerns about your invoice or any other QuickBooks-related queries. We're always here to help. Take care.
