They remove all email addresses I guess.  It is super super insane that they can hold your money like this.  So many people have the same issue its WILD! Idk what to do.  It's not a large sum compared to yours but something has to be done.  I just don't know what to do.  Except post everywhere what is happening and be sure people are aware to not use the service which just sounds like a whole lot of complaining for no action.  This grip they have on my health and wealth is insane.