Thanks for posting as solved. How is it possible that I have to read every thread to get to a solution.

I performed all steps to no avail. Then found this thread and repaired the install on the user pc in question. Problem solved. How many time do we need to ask Intuit to post a list of the errors and simplify the process?

We are paying for Enterprise subscriptions and they still want to drive you to a paid service.

reposting:

C=47 solved  ( repair install of QB on the PC in question)

1. On your keyboard, press Windows+ E to open the Computer window.
   Note: In Windows 8, click the Computer tab.
2. Click Uninstall or change a program.
3. Select QuickBooks.
4. Once QuickBooks is selected, click Uninstall/Change.
5. In the QuickBooks Installation window, click Next.
6. Select the Repair radio button, click Next, and then click Repair.
7. Click Finish.