Morgan,

Many users are having similar issues and giving feedback doesn't seem to resolve the issue.  One of the MAIN reasons I adopted using Quickbooks Online for my business was that I wanted to be able to delegate other employees to issue invoices to clients.  I have 4 custom designed invoices for different locations of our operations.  An employee that only needs access to the "customer" portions of Quickbooks Online currently does not have access to the company's custom invoice templates.  They don't need the ability to create them or modify them, just to use them.  It is ludicris that this is not something that an employee with a role that allows them to issue invoices does not automatically have access to in the system.Giving an employee full access to the company file is not a secure work around for this issue.

R West