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Maybelle_S
QuickBooks Team

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I want to ensure this is taken care of, EBC2024.

 

Since the issue persists after following the steps above, It would be best to contact our Customer Support Team. By doing so, they can securely access your account and thoroughly investigate the root cause of the problem.

 

Here's how:

 

  1. Go to the (?) Help icon.
  2. Select Talk to a Human.
  3. Enter a short description of your concern.
  4. Click on I still need a human.
  5. Tap Contact Us to connect with our live support.
  6. Choose to Get a callback.

 

Additionally, I've added this link about personalizing sales transactions in QuickBooks: Customize invoices, estimates, and sales receipts.

 

Let me know if you have other questions about invoices. I'm always here to help. Take care.

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