Let me help you sort out this issue, LeMild.
We can locate the QBPrint.qbp so we can rename the file and be able to save the printer setup and customization of your checks.
- Windows 10, 8.1, and 8: C:\ProgramData\Intuit\QuickBooks 20xx
(20xx represents the version of your QuickBooks.)
- Server 2008 and Server 2012: C:\Program Data\Intuit\QuickBooks YEAR and C:\Users\**remote user**\AppData\Roaming\Intuit\ YEAR VERSION\TSPrinterSettings
Note: Terminal Service users report finding duplicate copies of the Qbprint.qbp file with the stored client data files; double-check all folders for odd instances.
Once done, proceed with the outlined steps to rename it.
- Right-click the QBprint.qbp file for your QuickBooks version and select Rename.
- Add the word "old" to the file name (i.e. QBPrint.qbp.old)
- Open QuickBooks once again.
- Go to the File menu and select Printer Setup.
- Select any transaction in the Form Name list and select OK. This will create a new QBprint.qbp file.
Note: You don't have to do this for every transaction.
- Go back to the Check and print it to test if it's working correctly.
You may also experience other issues when printing from QuickBooks Desktop, see this article for more information and details:
Leave a reply below if you have any other concerns or follow-up questions. I'm always here to help you accomplish your tasks.
