Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results forΒ 
Search instead forΒ 
Did you mean:Β 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
Brendon89
Level 1

Reply to message

Did you ever get your money back? I am going through THIS EXACT experience right now, and quite honestly fed up with QuickBooks and Intuit. Because my account closed, funds are just sitting there and I opted to have my clients receive their payments back so I can continue business elsewhere. Well they will not release the funds and thus affecting my business relationship with my clients as I have to continue doing business out of my own pocket and asking for an additional payment from my clients!

 

As a new father and business owner, this absolutely affects my pocket! I was also told that my clients would receive their payments back in 5-7 business days. And after speaking with a rep today (8 business days later), I was told there is no official timeline for my clients to receive payment! I cannot believe a business can get away with just holding $$ as they collect interest off of it. There whole reason for not sending yet is because they are waiting in the case there are disputes on the charges. Its been 3 weeks for the charges and no, there haven't been any. So why are we still waiting?

Need to get in touch?

Contact us