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Sonny209
Level 3

Customer overpayment and want to retain as credit

Hi,

I have a customer who made an overpayment 2 months ago and we have no invoice and might not be receiving invoice until couple months from now , so I want to retain this credit for the customer.  We did receive payment and the credit shows up in A/R report and unapplied payment in the customer page . 

 

is there anyway for the credit not to show up on a/r report, like if i can move the credit from accounts receivable to some other liability account ?   

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