Thank you for your reply but this also does not make any sense.  I have two separate business entities with the exact same QBO monthly subscription plan.  The receipt formatting is completely different.  See below and someone tell me how it can be so different but on the same type of plan. First image is the way the payment receipt formats/prints for my other business entity and the second image is the way it formats/prints with the business I am trying to get answers on with this post.  You see how this does not make sense for me to put a feedback with engineers and they can put it in with the next release.  Both entities have the same release and updates ( to the best of my knowledge)