Hello there, cnix1.

I can see that things have been challenging for you when managing invoice payments and how essential it is to include the correct amount of balance due when printing invoice payments. I'll ensure you can send feedback so the option you want to use will make it possible and provide an alternative way to achieve your goal.

For now, you can manually enter the exact amount of the invoice balance into the Memo field as a workaround. This way, you may include it when printing transaction payments.

Then, I encourage you to submit feedback on the ability to have an option to include the exact amount of the balance due when printing payment. This recommendation is sent to our engineer for consideration in future updates.

Here's how:

1. Click the Gear icon at the top.
2. Choose Feedback.
3. Enter your comments or product suggestions. Then, select Next to submit feedback.

On the other hand, please know that you have the option to edit your post to ensure it's correct and accurate. To do this, you have to click the Vertical three dots and choose Edit Reply.

In case you need steps on how you can view all the status of sales transactions like open and paid invoices, you can read this article: View sales transactions in QuickBooks Online.

If you need anything else about managing invoice payments in QBO, please let me know by adding a comment below, cnix1. Stay healthy and keep safe always!