Thanks for checking in with us, images by maureen.

Could you further elaborate on what routing number and account number are you trying to access? Are you trying to check the routing and accounting number of your QuickBooks Checking Account, QuickBooks Debit Card, or the bank accounts connected to your online banking? We would appreciate any information or screenshots you can give us to help us locate the problem.

Update me in the comments section below. I'm hoping to hear from you as soon as I can. Take care always!