Please message me as well. I have been having issues with them for over a year. They can't fix my sales tax issue where I see, "The agency is partially set up. (code: "INDIRECTTAX-10393")." I have tried everything they suggested, but it still doesn't work. I have also spoken to several "techs" and filed these issues but nothing has been fixed. Also, there is an issue with adding contractors to QuickBooks. Every time you add the bank information and hit enter, it will take you back to the main screen, and it would have me do it all over again. I paid over $75 to use this, and it never worked. I am switching to Xero but I would like to be a part of the lawsuit since I have not been able to get my tax records for over a year now.