Hello there, RMartinj. I'm here to direct you to our representatives for further investigation.
I'll be glad to assist you with this. However, I cannot check your account on the Community page due to security reasons. I recommend reaching out to our Support Team for additional assistance. A live agent can access your account securely and discuss the amount of $4000 to receive it in QuickBooks.
Please know that our live support is only available Monday to Friday, 6 AM To 6 PM, and then on Saturdays, 6 AM to 3 PM Pacific time.
To reach them, here's how:
- Sign in to your QuickBooks Online company.
- Choose Help (?).
- Select either tab to get started:
- Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
- Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
Additionally, let me add these links that will guide you in adding transactions to your vendors and accepting electronic customer payments for online invoices in QuickBooks:
You can always reach out to us if you need more help handling your checks or with anything else. I want to make sure that this has been taken care of. Take care always.
