@accounting-dbmed 

They have discountinued the feature since last week. To follow up your outstanding issue, you should signup for a free Melio account as the first step.

https://affiliates.meliopayments.com/quickbooks

Pay one of your bills of $200 or more to verify your new account. You can get $100 cashback to pay the first bill.

https://affiliates.meliopayments.com/cashback

Then Chat with their Support team to submit a ticket to complain about your issue. Have your problematic Payment ID ready for their reference.