Hello there, PythiusLabs.
I understand the significance of retrieving your money after failed payments. We are committed to assisting you in resolving this matter.
However, since the Community space is a public forum, I recommend contacting our Payment Support Team. Our experts have the required tools to check your account securely and conduct a thorough investigation into this issue.
Here's how you can reach them:
- Sign in to QBO.
- Click Help and choose or type Contact Us.
- Enter your concern, then select Let's talk.
- Choose how you'll want to get in touch with the support.
- Start a chat with a support expert.
- Get a callback from the next available expert.
You can check out this article for our most updated contact information and scheduled hours: Support hours and types.
Please know that the Community is always here to help if you have other payment-related questions.
