This solution is more than 4 years old. 

What would be the fix in 2023 for QBDT/Premier????? 

I cannot find where to un-apply a credit that was used on a check that was voided. This seems to be different question than the one asked in 2019 that is just SOOOOOOOO close. 

This is very frustrating. This happens rarely for me, so it was not assumed this would not be easily re-payable. I know I've "restored" or "un-applied" a credit at least one time in the past.

But the credits today made a bill "disappear", that I also cannot restore to be re-paid w/o the incorrect credit applied. 

An AJE/GJE popped up as a usable credit in my "apply credits" window and I was not thinking when I clicked on it, prob cuz I couldn't see the entire name or date of it so I thought it was "real time" available. That was my mistake for sure. Now how do I make sure it is "un-applied" as a credit?

So, I voided the payment. Now cannot restore the correctly used credit, cannot find the incorrectly used credit that wasn't a credit but was an AJE, and cannot re-pay the bill from QB. Not happy about prospect of re-entering a bill that was paid, because won't that imply an extra payable that's actually fake? 

I am not enjoying dealing with issues that handwritten accounting would NEVER create, it's only software that creates a nightmare like this, wastes hours and hours of time correcting/re-entering, etc. 

I hope there's an update for 2023 for this problem "out there". Thanks for reading. 

(and "no", i did not make a local backup before I voided this check because i didn't realize or imagine there was going to be any complicated issue about it; I'm sure i've "restored" a credit in the past, it was not straightforward, but it was do-able; this evening I've spent nearly 2 hours researching this plus getting QBDT phone and screenshare help, no solution reached yet; not that I would know how use a local backup anyway; I am frustrated about this at this time)

Maybe there's an update for 2023 for how to do this.