Hi there, @CH360.
Thanks for joining the thread and sharing your concerns with us. I'm here to assist you with your concerns about invoice delivery issues in QuickBooks Online (QBO).
You can check the Audit Log feature to see the email address of the customer. However, you cannot view their Cc and Bcc.
Furthermore, I agree it's a great idea to include the Cc and Bcc in the Audit log section. For this feature to be available, I recommend sending feedback about it. Your feedback will help us improve your QBO experience and will be shared with our Product Development Team.
Here's how:
- At the upper right corner, click the Gear icon.
- Under the Profile, select Feedback.
- Enter your comments or product suggestions.
- Then, select Next to submit a feedback.
For more details about the feedback process, you can check this article: Submit Feedback.
In addition, I will add these articles to guide you in managing your payments and reports:
Feel free to reach us out again, if you have further concerns.
