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Replying to:
CharleneMaeF
QuickBooks Team

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I understand the importance of turning off PayPal, mwills. I'm here to help you out.

 

You may encounter such an issue if PayPal is accidentally turned on. Not to worry, we can modify the payment options to switch it off.

 

Here's how:

 

  1. Go to the Gear icon and select Account and Settings.
  2. In the Sales tab, click the pencil icon from the Invoice Payments section to edit.
  3. Under the Payment options, uncheck the Accept Credit Cards and keep Accept ACH marked check.
  4. Then, click Save and Done.

 

If the issue persists, I recommend contacting our Merchant Services Support Team again. Our phone support can do a screen-sharing session that allows you to share important information and elaborate further details that could determine why it keeps turning on.

 

To learn more about how online payment processing helps you track and receive your funds, please see these articles: 

 

 

Please keep us posted if you need additional assistance tracking and managing your invoices. It's always our priority to provide the solution to your concerns.

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