We understand the urgency of this matter and appreciate your patience, @grain78. We're here to share additional insights about when QuickBooks deposits customer payments into your bank account.
If you're using QuickBooks Payments to take credit, debit, PayPal, Venmo, or ACH bank transfer payments in QuickBooks. Please know that deposit times vary depending on the product and payment method. Except for Sundays, Thanksgiving Day, and Christmas Day, standard deposits are processed every day of the week, and instant deposits are processed every day without exemptions.
Additionally, if you're brand new to QuickBooks Payments, your ACH payments will take longer during your first month. You'll get your payments within five days for the first 1 to 4 weeks while we set everything up, and you'll get an email to let you know your payments will process at a regular speed. See this article for more details: Find out when QuickBooks Payments deposits customer payments.
Furthermore, we also suggest continuing to work with our Merchant Support Team for further guidance regarding your deposit and explain further with your concern since they have the tools to check your account in a secure space. See this link on how to connect with them: Contact Payments or Point of Sale Support.
We'll be including these links to learn more about managing payments and funds on hold:
Please let me know in the comment section if you need more help with your deposits. We'll be around to help you. Keep safe, @grain78!
