Thanks, we are ALL aware.  Please get this fixed ASAP!  It is hindering your customers from doing business...you know sales, sales, sales!  NO SALES - NO QUICKBOOKS NEEDED!!!!!

By the way, please correct on your end who returns the your customer's calls.  It is extremely frustrating and a waste of our time to go through the painstaking process of trying to get in contact with a specific dept (such as Merchant services or payroll) and to note EXACTLY WHAT THE ISSUE IS AND THEN GET A CALL FROM SOMEONE STATING "SORRY I CAN'T HELP YOU WITH THAT, I'M NOT WITH MERCHANT SERVICES OR PAYROLL OR WHATEVER!!!  HOW HARD IS IT TO PAY ATTENTION TO WHAT YOUR CUSTOMERS ARE INQUIRING ABOUT AND THEN HAVE THAT PARTICULAR DEPT CALL.  GET IT TOGHER, QUICKBOOKS!