I appreciate you notifying us of your experience, pharrigan. Let me share some insights about this behavior.
I understand you're experiencing difficulties with recurring sales receipts not processing payments after saving. Dealing with such issues can be incredibly frustrating as it affects your clients. Although you've already connected to our Merchant Services Team for assistance, I suggest contacting them again for the best action. They can also provide further insights, workarounds, or additional solutions to resolve this issue.
We do not have a specific timeframe for when the resolution will be available. However, please be assured that our team is working nonstop to resolve this issue quickly.
I'm adding these materials for more tips while setting up recurring sales receipts and automatic payments for recurring invoices in our system:
If you have additional questions about your recurring entries, let me know by leaving a comment below. I'm just a few clicks away to help you again. Have a good one!
