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Buy nowIf that link was supposed to go to a test database, it did not, it went back to our own, and the problem happened again. I tried InPrivate browsing and it still occurs. I tried Chrome and it happened a third time. Clearing the cache and deleting all Intuit cookies didn't help, it happened a fourth time. All this was done before - when on the phone with QBO Live Support. They observed this using Glance, captured a screen print, and said they'd contact me. I do about 20 bill-payments a week, edit each one from the Preview and Print list to get rid of the extra names.
It seems to me that only vendor bill-payments have this problem. If I create a check directly, or issue a customer refund, the names are not doubled. And a bill-payment with a name but no address is also OK.