The key problem with Intuit is not that they have a problem, but that they have problems they refuse to fix for long periods of time but still offer for purchase without a warning to new customers. They advertise a service they can't provide but customers don't realize that when they sign up for them. It's not until issues arise, many times customer facing, and you reach out to support only to learn that the product is unsupportable and the company you contracted the service from will actively disrupt the service, but won't fix it. Their approach is injurious to their own customers who are forced to find other solutions as well as suffer reputational damage with their customers for doing business with a vendor who is so unreliable. We want to send ACH. QB says they have no limits on ACH transfers. Call into support and they say "your customer is trying to send too much money". You ask them "what are the per transaction/per time interval limits" and they tell you they have none. You then point out they said "too much money" so there has to be a threshold, as a customer you just want to know what it is and they'll tell you they've already told you it's too much and your customer will need to use a CC. You may call on the same issue to hear from different support folks it's QB fraud detection, issues with the sending bank, the receiving bank, etc. The responses are wildly inconsistent and never solve the problem. Meanwhile customers can't pay, funds can't be received, and outgoing bills and other payments can't be made. That's not service, its disablement, business interruption, etc. Good luck to you, as much as I like the QB interface we're looking at competing accounting software now and will likely leave QB. In the past we didn't have a lot of options, QB was the only game in town, but the cloud has changed that and we have more mobility than in the past. Best of luck on your quest to hold QB/Intuit accountable!