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Replying to:
SarahannC
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I appreciate you sharing your thoughts and feedback regarding the new customer invoicing experience. I understand your concerns and see that this has a significant impact on your workflow and efficiency.
 

Please consider sending your experience to your product developer and share your suggestion to them. By sharing your specific issues and suggestions, you can help the development team understand the impact of the changes and provide insights for potential improvements. 

 

  1. Go to the Gear icon.
  2. Select Feedback under Profile.
  3. Enter your suggestion. Then, click Next.

 

Additionally, there's an ongoing issue about recurring invoice templates for invoices that aren't being automatically created when set to scheduled. If you're facing the same scenario, please be informed that this has been raised to our investigation team to look into further for you. 

 

To add you to the lists of affected users, please contact our Support Team. You can provide this investigation number: INV-92256. Within your QBO account, go to Help in the upper-right corner.

 

  1. In the Search tab, click Contact us.
  2. Enter a brief description of your concern.
  3. Click Continue.

 

 

Stay in touch if you have more concerns about QuickBooks. We always want to hear from you.

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