Hello there, @RSG DGCO. I want to ensure this will be taken care of. Let me route you to our support that will best handle this situation.

Since you're having the same experience with printing checks in QuickBooks Online (QBO), I highly recommend reaching out to our phone support team. This way, they can further investigate the root cause of the problem and provide an accurate solution to resolve it. On the other hand, you can also request a screensharing session so they can review your setup. Here's how:

1. Navigate to the Help menu and select the Search tab.
2. From there, click the Contact Us button.
3. Next, enter a brief description of your concern and select Continue.
4. Then, choose either Start a chat or Get a callback to connect with them.

To ensure you'll get assisted immediately, feel free to visit our support hours page to know the time you can contact them. 

In the meantime, you can consider downloading the checks and modifying the details outside QuickBooks with the data you need. Let me guide you on how:

1. Go to the +New menu and select Print checks.
2. Locate the check you need to print and select the Print icon.
3. On the printing page, choose Save as PDF in the Destination field.
4. Next, click Save.
5. Then, follow the on-screen steps to save this on your computer.
6. Once done, convert it into an editable file and remove the details you don't need. 

When finished, you can now print it. 

If you have any other thing you need to ask or discuss about managing your checks in QBO, please don't hesitate to leave a reply below. The Community is always open to providing prompt responses to your queries.