Hi,

Switching from Quickbooks for Mac to Quickbooks Online has really steep learning curve for me as a new home builder so I need you help on how to enter the following transactions at Quickbooks Online.

Example:

1) I order $1000 plumbing items on Build.com for a specific project (work in progress items). It has an order ID.

2) Build.com charged $1000 to my credit card.

3) I canceled the order due to the delivery time not meeting the project needs.

4) Build.com refunded $1000 to my credit card.

When I migrated the company account from Quickbooks for Mac to Quickbooks Online, this transaction went into Unapplied Cash Bill Payment Expense as -$1,000 Credit Card Credit and $1,000 Vendor Credit.  I wonder if I have to delate that entry and manually recreate the same entry in Quickbooks Online in order for this transaction to not show in the Unapplied Cash Bill Payment Expense section.

Thank you,

Nick