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I know the steps on how to sort out the vendor credit to match your bank feed, Mary. I'm here to guide you through the process for a seamless experience.
Since you have received your vendor's refund, you can record Bank deposit affecting the Accounts Payable (A/P) in QuickBooks Online (QBO). If you have already created a Vendor credit, you can now link both transactions through Pay bills. Here's how:
- In your QBO account, click on +New, then select Pay bills.
- Locate and select the vendor to which the credit was applied.
- Once ready, select Save and close.
See the images below for a visual reference of the process. Note: The images contain dummy names only.
Moreover, you may also want to check out this article to learn specific ways to customize your reports to get awesome insights in QuickBooks: Common custom reports in QuickBooks Online.
Kindly leave a reply if you require further assistance with refunds or have additional QuickBooks-related queries. I'm just around to assist you anytime.