Thank you for sharing your thoughts and suggestions with us, @dedmonds. We highly value customer ideas in the QuickBooks Community as they are essential for our learning, growth, and development. Your contribution is greatly appreciated.

I understand that this experience may not be what you were hoping for. However, I am here to assist you in providing feedback. The more feedback we receive regarding a specific feature, the higher the likelihood of it being implemented. If you have any other ideas or suggestions that you'd like us to look into, you can send them to us by following these steps shared by my colleague KurtKyle_M above.

For more information about tracking the customer transaction, you can browse this page: Accounts Receivable workflow in QuickBooks Desktop.

If you have any questions regarding your invoices or payment transactions in our system, I am always available to assist you. Simply leave a comment below and I will be happy to help. Have a great day.