Hello there, @casey34.

Yes, you can have your name listed as one of the affected users by contacting our QuickBooks Payments Support Experts. That way, you'll be notified via email once there's an update on the investigation.

Moreover, I'll also share this link where you can browse for articles to help you manage your merchant services: QuickBooks Payments Help Articles.

I'm looking forward to having this issue resolved. Feel free to leave a reply if you require further assistance. The Community team always has your back. Have a good one.