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Thanks for joining the Community and getting involved with this thread, Slingr.
Since there's an ongoing investigation about invoice delivery issues, I'd recommend getting in touch with our Customer Care team. They'll be able to pull up your account in a secure environment, conduct further research, and add you to our list of affected users.
They can be reached while you're signed in.
Here's how:
- Use the Help (?) icon.
- Click Contact Us.
- Enter a description of your situation in the What can we help you with? field, then hit Let's talk.
- Select Start messaging or Get a call.
Be sure to review their support hours so you'll know when agents are available.
If there's any questions, I'm just a post away. Have a lovely day!