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Buy nowHi there. I can see the urgency of getting this issue resolved. I'm here to provide an update.
As I check, the investigation about Bill Pay is already closed. Since you're still experiencing the same thing, you can either contact our Support Team or the Bill.com support team so they can look further into this.
Here's how:
I'm adding these articles for answers to frequently asked questions about Online Bill Pay.
If you need assistance with other QuickBooks tasks, I encourage visiting our Help Articles page. Here you can find topics and discussions to help you in completing all your responsibilities.
I've got you covered if you have other questions aside from paying bills in QuickBooks. Use the Reply option below. Have a great day!