I can see the convenience of being able to receive payment notifications. @LuLuinTexas. I'm here to point you in the right direction to take care of. 

If you aren't receiving email notifications from your QuickBooks Payments account, it's possible that your settings set up is not correct, or the email has been moving to your spam or junk mail folder. 

First, open your email and go to the Spam or Junk folder. By doing this, you can check the invoice payment from there and move it to your Inbox. 

If you can't find the notification on the two folders, add Intuit's email addresses to your contact list. To view them, see Step 2 through this article: Unable To Receive Intuit Email. 

If you still not seeing the payments notification email, I recommend contacting our Merchant Support Team. They can investigate further why you're unable to receive emails from us. They'll also be able to escalate this case if need be.

To get more details about payments hold, check this article: Why are my funds on hold?

Let me know if you have other questions or concerns with payment notifications. I'm always here to help. Take care always.