I understand the urgency of paying bills on time, southernelle.

As per checking, we currently have an ongoing investigation relating to the Bill Pay page being unable to load when paying bills. Please know that our engineers are already aware of this issue and are implementing measures to provide a resolution.

Having said that, I recommend contacting our QuickBooks Online (QBO) Support Team to have your account information added to the list of affected users. This way, you'll receive updates regarding the progress of the investigation.

Furthermore, you'll want to permanently delete bills you don't want to pay through Bill Pay. When you remove a bill, it is no longer visible in Online Bill Pay but remains recorded in your expenses.

I appreciate your patience as we work on this. Please keep me updated if you have further queries about using Bill Pay. I'll be around anytime to assist you. Stay safe, Elle.