Thank you Rasa-LilaM for re-posting the same articles that I just posted in the immediate previous message.

I am waiting for the vendor to create a new invoice per one of those solutions, although from what I have read on this and a couple other threads, that is probably an exercise in futility.

Regarding the guidance provided in the first article:

   1) How am I or the merchant supposed to know what the applicable "R" code is when Inuit does not send either of us an email regarding the ACH payment declination?

   2) Why is a bank letter necessary for some of those instances?  The payor (i.e. bank account owner) should know whether or not their bank account issue has been remedied.

   3) The first article fails to provide any email, fax or mailing address contact for Inuit, as to where the bank letter is supposed to be submitted.  Can you please provide that contact?

Thanks!