There are some factors why the credit doesn't show up, @phxuser. I'll ensure you can get through this and match it successfully.

We can only match the bill to the payments. That's why your vendor credit is not appearing since you'll need to link the vendor credit to the bill.

Let's create a check and choose Accounts Payable as the affected account. This way, it'll be recorded as an available credit to be applied as payments for your bills. To easily review these transactions, you can pull up Transaction List by Vendor report. 

Here's how: 

1. At the top menu, select Reports.
2. Click Vendors & Payables, then choose Transaction List by Vendor.
3. At the top left, press the Customize Report button. 
4. From the Display tab, tap Name on the COLUMNS section. 
5. From the Filters tab, search for the Name and then click the drop-down arrow and select the name of the customer.
6. Click OK.

After that, we can link the entries from the Pay Bills page by following these steps:

1. Go to the Vendors menu, then select Pay Bills.
2. Check the deposit that matches the Vendor check amount under bills to be paid.
3. At the lower right section, click on Set Credits and apply the Bill Credit you created. Then, select Done.
4. When all set, choose Pay Selected Bills, then select Done.

See this guide for an overview of vendor credits. It includes instructions on how to apply it to the bill, expense, or checks: Enter a credit from a vendor.

If you need to run specific reports for your vendor, check out this article to learn how to personalize them: Customize vendor reports.

Please let me know if you need clarification about this, or there's anything else I can do for you. I'll be standing by for your response. Take care.

There are some factors why the credit doesn't show up, @phxuser. I'll ensure you can get through this and match it successfully.

We can only match the bill to the payments. That's why your vendor credit is not appearing since you'll need to link the vendor credit to the bill.

Let's create a check and choose Accounts Payable as the affected account. This way, it'll be recorded as an available credit to be applied as payments for your bills. To easily review these transactions, you can pull up Transaction List by Vendor report. 

Here's how: 

1. At the top menu, select Reports.
2. Click Vendors & Payables, then choose Transaction List by Vendor.
3. At the top left, press the Customize Report button. 
4. From the Display tab, tap Name on the COLUMNS section. 
5. From the Filters tab, search for the Name and then click the drop-down arrow and select the name of the customer.
6. Click OK.

After that, we can link the entries from the Pay Bills page by following these steps:

1. Go to the Vendors menu, then select Pay Bills.
2. Check the deposit that matches the Vendor check amount under bills to be paid.
3. At the lower right section, click on Set Credits and apply the Bill Credit you created. Then, select Done.
4. When all set, choose Pay Selected Bills, then select Done.

See this guide for an overview of vendor credits. It includes instructions on how to apply it to the bill, expense, or checks: Enter a credit from a vendor.

If you need to run specific reports for your vendor, check out this article to learn how to personalize them: Customize vendor reports.

Please let me know if you need clarification about this, or there's anything else I can do for you. I'll be standing by for your response. Take care.