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I appreciate your effort in adding the screenshot, @margiebelle.
Let me shed some light regarding this issue.
The reason why the check isn't showing in the outstanding transaction is that the Accounts Receivable is associated with a different CUSTOMER/PROJECT which is the 2023 Education Productions-. To ensure that you'll have the data you need, you'll want to base the customer/project linked to the check, and not the payee. See Screenshot below:
That's all there is to. Additionally, here are some articles you can read for ideas about how you can work with your sales in QuickBooks: Sales and Customers for QuickBooks Online.
If you have any other questions or concerns, or need further assistance, please don't hesitate to reach out here. Thanks again and have a lovely day.