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It's not the kind of impression we want you to feel, @jsalda.
Please know that we'll take note of this, so we can update the necessary information in the Fix rejected ACH payments or fees in QuickBooks Payments support link.
You can also send feedback about the link in QuickBooks. I'll guide you on how.
- Open the Change the deposit bank account for QuickBooks Payments link.
- Scroll down, and you'll see at the bottom "Was this helpful?", Select No.
- Select one in the OK, tell us more.
I've added this reference for more information about processing eChecks: Accept ACH payments and eChecks.
I'll be around if ever there's anything that I can help with. Stay safe.