Hi there, @SWyatt.
Thank you for adding a reply. I'm here to help check the payment and deposit it successfully.
First, you can try to delete and recreate the payment, once done, you may check if the payment shows up in the Bank Deposit screen. If not, make sure to check the payment on the next page if there are lots of transactions on the deposit page.
If the same thing happens, I suggest getting in touch with our QuickBooks Online Support to check and investigate this further for you.
For the support's contact information:
- Go to: https://help.quickbooks.intuit.com/en_US/contact.
- Choose QuickBooks Online.
- On the Contact Us page, click a topic.
- Click on the Get Phone Number button to see the support number.
Let me know if you have any other questions about deposits in QuickBooks Online, I'll be right here to help you. Have a wonderful day ahead!
