We all want to get paid as soon as possible, and I know that delays can cause inconvenience, JeffTx.

If you notice a recent payment you accepted is on hold, this means they're currently being reviewed by the Risk Management Team. We periodically audit payments to help protect the security of all the parties involved and mitigate fraud risk.

An email will be sent to you with detailed instructions on what additional information is needed in order to complete our assessment. This may include a copy of the original invoice you sent to your customer. 

Once we have everything, the review is usually completed within 2 business days. After that, we can finish processing or clearing the transaction. You may directly reach out to our Merchant Support Team to further check the status or progress. 

Finally, I recommend checking our FAQ page to learn how QB Payments works.

If you have other concerns or follow-up inquiries regarding this matter, please don't hesitate to go back to this thread. I'm just around to help. Take care, JeffTx!