I have been unable to get Bill Pay to load since Monday. I have tried going through "Pay Bills" button and also through the individual vendor invoice and the page just loads, loads, loads, and then goes blank and then kicks me out of QuickBooks.

I chatted with support yesterday and after 45 minutes of "troubleshooting" and going through all the steps I had already done before contacting them. They finally transferred me and then confirmed that there was an issue with Bill Pay and they would email me with the resolution.

No email today so I chatted with support again and after convincing the person in chat that we didn't need to do a screenshare, and that I just needed to know if there was still a known issue with Bill Pay, they did confirm that there was. They provided the following Investigation number: INV-80704