Hello there, @kesper. I appreciate your prompt response.

I want to ensure you're able to see the vendor credits when using Bill Pay, as well as the Credit applied column. Since it's not available on your end, I suggest contacting our QuickBooks Support Team. One of our support specialists will pull up your account in a secure environment and perform a screen-sharing session. This way, they can further investigate the root of the issue. And they can also guide you to where to see the vendor credit.

To reach them, click the ? Help button at the top-right corner and select Contact Us to talk with a live agent. Ensure to review their support hours to know when agents are available.

For additional reference, I've attached a link you can use about how to handle vendor credits in Online Bill Pay: Applying vendor credits.

Leave a comment below if you have any questions regarding vendor credits in QuickBooks. The Community and I will be around to help you.