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Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

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Replying to:
Maybelle_S
QuickBooks Team

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Hello there, @deepak2508.

 

In QuickBooks Online (QBO), there's a red "Needs Attention" alert shown in the invoices when it's disputed. We can remove this alert by voiding or deleting the invoice, then creating a new one.

 

Here's how:

 

  1. Go to the Sales menu, and select Invoices.
  2. Find the invoice(s) that has the "Needs Attention" alert.
  3. Click the Action column drop-down arrow, then select Void or Delete.
  4. Hit Yes to confirm.

 

To know more about when to delete or void an invoice, refer to this article: Void or delete transactions in QuickBooks Online.

 

Once done, you can now recreate the invoice.

 

I've added this link about personalizing and adding specific info to your sales forms: Customize invoices, estimates, and sales receipts in QuickBooks Online.

 

Don't hesitate to post again if you have other questions about your invoices. I'm always here to assist. Keep safe.

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