We don't want you to be inconvenienced in any way, @EdKirby.
When we place your payment on hold, it does not imply that something is wrong. We'll only need to double-check the payment to make sure that everything is correct. Intuit will release that payment after providing us with all the requested information. You'll usually receive an email from us asking for some information about the transaction.
Once we get everything from you, we can usually complete the review within 2 business days. In case you haven't received an email from us, I suggest contacting our Merchant Service Center. They have the tools to trace this charge and why this is still being withheld.
To find their phone number or chat link, please see the following article: Merchants Services Support Team.
For your reference, here are some links that you can check out about fixing the payment on hold status for deposits:
Please let me know if you require any additional help in handling your transactions. I'll be there to help in any way I can. Have a wonderful day!
