cancel
Showing results forΒ 
Search instead forΒ 
Did you mean:Β 
Announcements
Simplify payday and set payroll to run automatically on QuickBooks. Explore QuickBooks Payroll

Reply to message

View discussion in a popup

Replying to:
Integrated
Level 3

Reply to message

This is a basic function that the software needs to fix immediately.
QB Desktop has properly handled emailing invoices.
Emails going to customers from a Quickbooks default address causes several issues some of which are:
1. Invoice goes to SPAM
2. If we type in the recipient's email incorrectly, we will never receive the error message because it will return to QB who will not notify us.
3. The option of using a GMAIL account as the 'from address' is COMPLETELY unprofessional. Businesses use their name as their email, not GMAIL. That makes the client and their server look for another email address to receive correspondence and may still end up in SPAM as a result.
4. The invoice is NOT in our business email as a sent item so that it can be re-sent to the customer should they need to see when it was originally sent.

Need to get in touch?

Contact us