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Replying to:
MaryLandT
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I appreciate you taking the time to uncheck the boxes for customers and receipts from the Merchant Service Ceter, @StAngelo. I can also feel the struggles while getting help from our Live Support Team.

 

With this, I want share an update on the issue about sales receipts paid via Merchant Services printing a second page with the customer information.

 

The behavior you're seeing is expected. Since QuickBooks processes online payments it needs to follow guidelines for Money Transfer License compliance. To be MTL compliant, QuickBooks does need to print specific information for the user printing the payment receipt. There is no way to turn this off and should be expected. 

 

This update is mentioned can be seen in the release note articles for each version. Please check the (R5) last May 2022 through this link: Learn what’s new and improved in the latest updates to QuickBooks Desktop 2022 and Enterprise 22.0.

 

You may browse this site to see the specific rights related to concerns or complaints about our payment services for your state: Intuit Payment Licenses by State.

 

I hope the statement above clears the concern about the credit card information showing up when printing sale receipts. Keep me posted if you need anything else. I'm always around to help you @StAngelo.

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